Training

This is an integral part of the customer service culture journey, we are intentional about deploying a systematic training process. This helps to reinforce the renewed commitment to superior customer experience. It is not just for frontline employees but all employees from the gate to the boardroom. Yes and even the customer learns how to demand for service and hold organizations accountable.

We are pioneering exposing children to the basics of customer service. The programs are fun and use a blended approach whether In-house or any of open programs. We don’t just develop programs we also collaborate with the best.